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| 직종 | 컴퓨터/정보 | 경력유무 | 경력 |
|---|---|---|---|
| 회사명 | Brillantez Solution | 연락처 | 11111111 |
| 이메일 | sunabez2018@gmail.com | 주소 | Singapore |
| 연봉 | N.A | 학력 | N.A |
| 경력(년) | N.A | 첨부파일 | |
| 내용 | Typical Duties:
1. Assist in configuring and installing and supporting your product suite and associated interfaces
when required.
2. Work with customers to ensure that the contractual service expectations is exceeded.
3. Responsible for the entry, tracking and management of all incoming support calls.
4. Provide end-user training, QA and testing.
5. Be familiar with and adhere to the latest training and installation standards and procedures.
6. Ensure familiarity with new releases as they become available. Where applicable, liaise with
subject matter experts in the regional office on client requests for product enhancements.
7. Where applicable, work directly with the development team to implement new solutions to the
customers.
8. Provide pre-sales support to local and regional partners, where necessary.
9. Required availability 24/7 for specific topic or urgencies on rotational basis.
10. Opportunities to travel.
Skill Requirements:
1. Entry Level are welcome to apply.
2. Must have customer service mindset to work with clients with clarity, responsiveness and
expertise, resulting in a high rate of client satisfaction.
3. Excellent interpersonal and communication skills (written, verbal/presentation
4. Driven individual with problem solving skills and self-direction. Able to react quickly and thrive in
a dynamic and ambiguous environment.
5. Strong organisation skills with an excellent attention to detail.
6. Familiarity with Windows 2012 Operating System, Windows 7, Windows 8, Windows 10,
Microsoft SQL Server is highly regarded.
7. Basic working knowledge of networks, PCs and troubleshooting installation issues is highly
regarded.
8. Excellent written and spoken English and other Asian languages are highly regarded in order to
liaise with Asian language speaking associates.
9. Minimum Diploma in Information Technology or related disciplines.
***PR only*
Please send resume to sunabez2018@gmail.com
|
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