안녕하세요. 

당사 (Shutterstock Singapore Pte Ltd) 는 아래와 같이 한국 마켓을 담당할 고객지원 경력 직원을 구인 중이오니 관심 있으신 분들의 많은 지원 바랍니다. (근무지 : 싱가포르, CBD)

모집분야 : 고객지원 경력직원

모집기간 : 모집시까지

모집인원 : 0명

응모자격 및 구인 기준 : 

우대사항 : 고객지원 분야 (한국/영어) 경험자 

외국어에 능숙한 자 (영어)

디지털 컨텐츠 라이센스 관련 업무 또는 한국 고객 지원 경험자

지원방법 : 아래의 이메일로 이력서 및 자기 소개서 를 제출해주시기 바랍니다.

영문 이력서 (사진, 희망 급여 기재) 간단한 자기소개서 (영문)

이메일 : aheo@shutterstock.com

* E-mail로만 접수하며 서류전형에 합격하신 분에 한해서만 개별 연락을 드립니다.

* 시민권, 영주권 및 DP 소지자 우대

Customer Care Advocate, Bilingual (Korean/English)

The Opportunity:

This person will handle phone calls, chat and emails from customers that prefer to communicate with Shutterstock in English and Korean.

Responsibilities:

• Determine the best product for customers via phone
• Develop and maintain relationships with existing customers
• Navigate customer organization to find additional opportunities and contacts
• Attend to all aspects of customer service in courteous and professional manner
• Patiently assist customers with varying technical skills
• Accumulate customer feedback for product research and development
• Multitask in fast paced environment with high volume of communications
• Ability to thrive within and adapt to organizational changes

Requirements:

• Fluency in speaking, reading, and writing in English language, and Korean
• Ability to write in English and Korean without grammatical or spelling errors
• 2+ years of successful Customer Service experience
• Highly organized and detail oriented
• BA degree is preferred

 
Optional:

• Adobe Illustrator experience
• Understand Photoshop and digital imaging manipulation techniques
• Some knowledge of typical stock photography licensing terms (such as royalty free vs rights managed, etc)

About Shutterstock:

Shutterstock, a global technology company, has created the largest and most vibrant two-sided marketplace for creative professionals to license content - including images, videos, and music - as well as innovative tools that power the creative process.

The company has expanded its portfolio to include Bigstock, a value-oriented stock media agency; PremiumBeat, a curated royalty-free music library; Rex Features, a premier source of editorial images for the world's media; and Webdam, a cloud-based digital asset management platform for businesses, as well as Offset, a high-end image collection.

For more information, please visit www.shutterstock.com, follow Shutterstock on Twitter, Facebook and Instagram.