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| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | 안녕하세요.. 저희 회사에서 한국인 직원을 모집합니다. JD를 확인하시고 자기소개서와 CV를 아래 이메일로 보내주시기 바랍니다. Business Title Investigator Support Associate Responsibilities Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW). Monitoring, tracking, and resolving requisition holds and informing the Team Supervisor and the Project Manager of any delays. Updating the database with appropriate information and informing personnel of additional testing needs. Acts as a liaison for investigator sites and sponsors; communicates investigator site needs when new policies or procedures are discussed. Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP). Assists and supports management in the implementation of global processes and procedures. Tracks and reports metrics as determined by management in the agreed timelines. Document all service failures, resolve, and escalate to management when appropriate resolution is incomplete. Act as a liaison for the investigator sites. a. Instills a culture where patient safety is top priority b. Promptly address patient safety issues and escalates as needed for resolution. c. Ensures the investigator’s needs are explored prior to implementation of new processes and procedures. File all supporting documentation that is project specific (i.e. project-related correspondence) Requirements • Diploma or equivalent with previous healthcare, medical or laboratory experience . Experienced in call centre environment servicing Korea and English speaking region preferred. • Customer service oriented • Ability to work independently • Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook) • Strong verbal and written skills in Korea and English preferred • Attention to detail • Demonstration of strong contribution to teamwork • Knowledge of medical terminology Fresh graduates with proficiency in Korean Language and keen interest in clinical lab will be considered. Education/Qualifications Required: • Diploma or equivalent • Ability to work independently • Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook) • Strong verbal and written skills • Attention to detail Preferred: • Demonstration of strong contribution to teamwork • Knowledge of medical terminology Experience • Previous healthcare, medical or laboratory experience • Customer service experience Start time 0900 End time 1800 Days per week 5 Please contact to HJ(cool6134@hotmail.com) | ||
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